Effective Date: June 1, 2024
1. Introduction
Welcome to Southern Laser Medical Spa and Healing Arts ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://southernlasermedicalspa.com, attend our sessions, or utilize our services. By using our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
Personal Information
Contact Information: Name, address, email address, phone number
Payment Information:** Credit card number, billing address, and other payment-related information (processed securely through Stripe)
Health Information: Medical history, treatment records, and other information you voluntarily provide related to your health and treatments
Identifiers: IP address, device information, and browser type
Usage Data: Information about how you use our website, products, and services
Non-Personal Information
Demographics: Age, gender, location
Aggregated data: Statistical or analytical data not linked to any personal identifier
3. How We Use Your Information
To Provide and Improve Our Services
Process transactions and manage your payments through Stripe.
Maintain treatment records and personalize your care.
Improve our website, products, and services based on your feedback and usage.
Communication
Send you appointment reminders, updates, and promotional materials.
Respond to your inquiries and provide customer support.
Legal Compliance
Comply with legal obligations, dispute resolution, and enforce our agreements.
4. How We Share Your Information
Third-Party Service Providers
Stripe: We use Stripe to process payments. Stripe is a certified PCI Service Provider Level 1, ensuring the highest level of security for your payment information. You can review Stripe’s Privacy Policy (https://stripe.com/privacy).
Legal Requirements
We may disclose your information to comply with legal processes, court orders, or governmental requests.
Business Transfers
In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the acquiring entity.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. We implement industry-standard encryption and security measures to safeguard sensitive data, particularly your payment and health information processed through Stripe.
6. Your Rights
Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections of any inaccuracies.
Data Portability
If you wish, we can provide your information in a commonly used, machine-readable format.
Deletion
You can request that we delete your personal information, subject to certain legal or regulatory requirements.
Opt-Out
You can opt out of marketing communications by clicking the "unsubscribe" link in our emails or by contacting us directly.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These cookies collect information about your interactions and usage patterns, helping us to improve our services. You can manage your cookie preferences through your browser settings.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children without verifiable parental consent. If you believe we may have collected information from a child without parental permission, please contact us immediately.